From the first “which mattress is right for me?” text to the review six weeks after delivery, Kirbie runs the whole sleep-retail relationship in one place.
More reviews per month when invites go out by text.
Of missed calls saved with automatic text-back.
Of walk-ins say reviews brought them in the door.
Sleep AI interviews each shopper the way your top salesperson would — sleep position, firmness, temperature, aches, and budget — then recommends the right models from your live inventory with the reasoning to back it up.
Track every comfort exchange against its trial window on the original purchase record — the reason, the new selection, and the pick-up and re-delivery — without digging through paper.
Most stores ask for a review on delivery day — before the customer knows how they sleep. Kirbie waits until the trial has done its job, then sends a textable invite personalized with the model they bought.
Kirbie surfaces customers who bought a mattress but skipped the protector, pillows, or adjustable base — and drafts a personal message to bring them back in.
Take a deposit over text, send a balance link before delivery, or tap to pay on the showroom floor. Flat fees and no hardware mean you keep more of every sale.